Terms of Service

1. Who's Who

“Hippo,” “We,” “Us,” and “Our” refer to Save Everything. Feed Hippo., a company based in South Carolina, United States. “You” or “User” means the individual or entity accessing or using the Service.

The “Service” means the Hippo web application accessible at feedhippo.io and the Hippo Chrome browser extension.

2. Your Account

To use the Service You must create an account using a valid email address. Authentication is handled via magic link — We do not store passwords.

• You are responsible for maintaining the security of Your email account and for all activity that occurs under Your Hippo account.
• You must be at least 16 years old to use the Service. By using the Service, You represent that You meet this requirement.
• You must provide accurate information when creating an account. One account per person; creating multiple accounts to circumvent usage limits is prohibited.
• Notify Us immediately at hello@feedhippo.io if You suspect unauthorized access to Your account.

3. Subscription Plans and Billing

Free tier

The free tier allows You to save up to 100 items. Once the limit is reached, You must upgrade to a paid plan or delete existing saves to free up space. We reserve the right to adjust free tier limits with reasonable advance notice.

Paid plans

Paid plans are billed on a recurring basis (monthly or annually) and provide unlimited saves and additional features. All payments are processed by Stripe. By subscribing, You authorize Us to charge Your payment method on a recurring basis until You cancel.

• Auto-renewal: Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
• Cancellation: You may cancel at any time from Your account settings. Cancellation takes effect at the end of the current billing period; You retain paid access until then.
• Refunds: Payments are generally non-refundable. If You believe You were charged in error, contact Us within 14 days of the charge at hello@feedhippo.io.
• Price changes:We may change pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance.
• Taxes: Prices shown may exclude applicable taxes. You are responsible for any sales, VAT, or other taxes applicable in Your jurisdiction.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights (including intellectual property and privacy rights).
• Save, upload, or transmit content that is illegal, harmful, abusive, obscene, defamatory, or that infringes on the rights of others.
• Attempt to gain unauthorized access to the Service, Our servers, or any third-party systems.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use automated tools (bots, scrapers, crawlers) to interact with the Service outside of the official API or extension.
• Create multiple accounts to circumvent the free tier save limit or any other usage restriction.
• Resell, sublicense, or otherwise commercialize access to the Service without Our written consent.
• Transmit malware, viruses, or any code designed to disrupt or damage the Service.

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

5. Your Content

“Your Content” means any URLs, images, screenshots, text, and other materials You save or upload to the Service.

Ownership

You retain full ownership of Your Content. We do not claim any intellectual property rights over the items You save. Your saved library is private to Your account and is not shared with other users.

License to Us

By saving content to the Service, You grant Us a limited, non-exclusive, royalty-free license to store, reproduce, and display Your Content solely to the extent necessary to operate and provide the Service to You. This license ends when You delete the content or close Your account.

Your responsibility

You are solely responsible for the content You save and for ensuring You have the right to store copies of that content. We are not responsible for third-party content saved through the Service. If the original source removes or restricts access to content, saved copies may no longer be accessible depending on how they were stored.

6. Chrome Extension

The Hippo Chrome extension is distributed through the Chrome Web Store and is subject to the Google Chrome Web Store Developer Program Policies.

• The extension may be updated automatically through the Chrome Web Store. Continued use of the extension after an update constitutes acceptance of any changes.
• We reserve the right to discontinue the extension with reasonable notice. In that event, the web application at feedhippo.io will continue to be available.
• You must not modify, redistribute, or repackage the extension outside of the Chrome Web Store.

7. Third-Party Services

The Service integrates with third-party providers including Stripe (payments), Supabase (infrastructure), PostHog (analytics), and Sentry (error monitoring). Your use of these integrations is also subject to their respective terms of service. See our Privacy Policy for a full list.

The Service may contain links to external websites or allow You to save content from them. We are not responsible for the content, privacy practices, or terms of any third-party site. Saving content from a third-party site does not imply any affiliation or endorsement.

8. Intellectual Property

The Hippo name, logo, design, software, and all related materials are owned by Us and protected by intellectual property laws. These Terms do not grant You any right to use Our trademarks, logos, or brand assets.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for Your personal, non-commercial use in accordance with these Terms.

9. Feedback

If You submit feedback, suggestions, or feature requests, You grant Us an unrestricted, perpetual, royalty-free license to use that feedback for any purpose, including incorporating it into the Service, without any obligation to compensate You.

10. Copyright and DMCA

Hippo respects intellectual property rights. If You believe that content accessible through the Service infringes Your copyright, please contact Us with the following:

• Identification of the copyrighted work You claim has been infringed.
• Identification of the material You claim is infringing, with enough detail for Us to locate it.
• Your contact information (name, address, email, phone).
• A statement that You have a good faith belief that use of the material is not authorized by the copyright owner.
• A statement, under penalty of perjury, that the information in Your notice is accurate and that You are the copyright owner or authorized to act on their behalf.

Send DMCA notices to: hello@feedhippo.io

Note: Hippo stores saves privately per user. We do not publicly distribute user-saved content. DMCA takedowns will be evaluated accordingly.

11. Termination

By You

You may stop using the Service at any time. To delete Your account and all associated data, email hello@feedhippo.io. If You have an active paid subscription, cancel it first from Your account settings to avoid further charges.

By Us

We may suspend or terminate Your account at any time, with or without cause. Where practicable and permitted by applicable law, We will provide reasonable notice before termination. Grounds for termination include, but are not limited to, violation of these Terms, non-payment, or conduct We determine is harmful to other users, Us, or third parties.

Effect of termination

Upon termination, Your right to access the Service ceases immediately. Saved items and account data will be deleted in accordance with Our Privacy Policy. Provisions of these Terms that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that: (a) the Service will always be available or error-free; (b) saved content will be preserved indefinitely; (c) content fetched from third-party sources will remain accessible. We are not responsible for third-party sites removing or restricting access to content You have saved.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so the above may not apply to You in full.

14. Indemnification

You agree to defend, indemnify, and hold harmless Hippo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to Your violation of these Terms or Your use of the Service, including but not limited to any content You save, Your violation of any third-party right, or Your violation of any applicable law.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of South Carolina, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved informally by contacting Us at hello@feedhippo.io. If the dispute is not resolved within 30 days, it shall be subject to binding arbitration in South Carolina, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction for violations of intellectual property rights.

Class action waiver: To the extent permitted by applicable law, You agree to resolve disputes with Us only on an individual basis and not as part of any purported class or representative proceeding.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, We will provide at least 14 days' notice via email or a prominent notice in the Service before the new Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If You do not agree to the updated Terms, You must stop using the Service before the effective date.

17. Miscellaneous

• Entire agreement: These Terms, together with Our Privacy Policy, constitute the entire agreement between You and Hippo regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• No waiver: Our failure to enforce any provision of these Terms is not a waiver of Our right to do so in the future.
• Assignment: You may not assign or transfer these Terms or Your account to another party. We may assign Our rights and obligations without restriction.
• Language: The English version of these Terms controls in the event of any conflict with a translated version.

Contact Us

Questions about these Terms? Contact Us:

• By email: hello@feedhippo.io
• By visiting: https://feedhippo.io